Orders

Send your secured order to RB Racing on a 24hr / 7 day basis. All orders are custom built to your specifications as to finish, style, or custom programming/calibration. Simply fill out the form and submit your order.

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This page is on a secure server. RB Racing will not distribute your email address to anyone.

RB Racing accepts VISA, MASTERCARD and American Express. Active Duty and Prior Military Service 10% discount. 3 Digit Security Codes for credit card sales are required. 4 digit codes for American Express.

Shipments are made via UPS, FedEx, or via the US Post Office depending on your location. Most shipments are made vis FedEx Ground. International shipments are made via the Postal system or FedEx Door to Door Economy Air. If you have an established Fed Ex account we can ship on your authorization. We do not do C.O.D deliveries. Shipments to Canada are through the Postal System.

We build most parts to order at the time you order. Allow time for manufacture and finishing plus shipping time at the time you place your order.

You will receive an automated e-mail conformation for this online order submission. Due to the complexity of dealing with over 700 exhaust part numbers and four different finishes and options we are not able to give daily or periodic updates as if you were dealing with a warehousing operation like Amazon. We are for the most part a build to order manufacturer and it takes time to schedule, build and finish the parts. Daily tracking of order progress is not possible as parts may be in chroming, coating, fabrication, polishing or even several places at once.

Exhaust Orders and Payment: You can order at anytime or call. If there are any questions about the order we will call you to confirm specific details such as year and model number as well as details like Oxygen sensor type, wider tires, master cylinder location custom frames and the like. You must provide Credit Card details at the time of order either on this  Secure SSL page or when you call. You will be charged when the exhaust goes to outside finishing as this locks your custom order into a Chrome, Silver Ceramic or Black Dual Coat Ceramic finish. As all orders are custom they must be paid for at that time. It takes typically ten working days to schedule and make the part and then  the parts are grouped and taken for outside finishing.

E-mails to RB Racing saying you want something is not an actual order. Either order online or call in your order. All private parties and Independent Shops must provide Credit Card information at the time of the order. Franchised Harley-Davidson Dealers can provide credit card details at the time of shipment.

Exhaust Shipping Costs: Paid separately via Credit Card at time of shipment, typically two weeks after parts have been sent for finishing. We do not know actual costs until the part is in the box, packed, sealed, and run through the FedEx system for the shipping and insurance amount. Prices vary due to weight, box dimensions, and destination. In general, shipping within the Continental United States (not Alaska and Hawaii) via FedEx Ground runs $50.00 to $90.00 depending on the size and weight of the box. We only ship Postal to Canada due to issues related to payment of customs duties, which runs about $150.00 US. We deliver the boxes to FedEx and the US Post Office once a day.

Overseas: FedEx Economy Air Door to Door delivery (Great Rates System). We have to negotiate for the best day/rate which runs $250.00 tor more. Some foreign locations can be shipped US Postal Air for the mid $150.00 range. Some foreign customers have freight forwarders and or their own FedEx account. We do not ship UPS.

Order Status: We get lots of phone calls asking for "Order status"...This just slows the process down. People politely ask "How is it going"...in reality they just want their parts "Now". Politeness tends to fade quickly with some people. These days with smart phones in everyone's hands, we get bombarded with "order status" e-mails when people have a mental moment of boredom in their screen-filled days.

Your parts can be in fabrication, in post-polishing or can be scattered in three different directions at once like chromers, coaters, or in final assembly. We only can give a realistic estimate of completion i.e. shipping when all the parts sent for outside finishing. Typically, when parts return from outside finishing, they are shipped in that week or the beginning of the next week as we have to gather up all the hardware and put the parts back together in the same order they were made including heat shields and specialed mounting systems.

Note: All parts of our exhaust systems, including heat shields, are serialized for order and part numbers. This way we know who ordered the system, when it was sold, and what the part was made for. We keep a data base on all orders with complete details about the part when it was originally shipped.

Please Note: Items can only be returned if they have not been installed or used. There is a 15% restocking fee and the customer is responsible for the return shipping. Emergencies happen and we accept returns only if the parts have not been installed or used. By submitting an order you accept these terms.

California Customers Emission Notice. Basically 2008 and later 2-1 exhausts that replace the Cat are not for sale or resale in California.

Required information is in red.

Please Note: We must have your exact Credit Card Billing Address for security reasons. We can ship to a different address but we need the Billing Address.










Ordered by
(Billing Address)
Ship to (if different)

Name:
Company:
Address:
City:
State:
Zip/Postal Code:
Country:
Day Telephone:
Cell  Telephone:
Fax Number:
e-mail:
I do my own mechanical work:

Yes

No



Shipping Information


Shipping Method:

Payment:



Credit Card Information


Card Number:



Expiration Date:
3 Digit Security Code:
(found on back of Credit Card)



Comments


- Cubic Inches/Compression

- Engine Offset, Transmission Offset

- Frame Manufacturer

- Footpeg location

- Special Features



Product Information


Quantity

Product

Finish
(Chrome/Black/Silver)


Price


1


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